Manage Your Accounts With Just a Phone Call
You don't always have access to a computer or smartphone—and you shouldn't have to wait until you're able to visit a branch to check your accounts.
With CU*Talk Telephone Banking, Circle Federal Credit Union members can access important account information and perform select banking transactions by phone.
Whether you're at home, at work, traveling, or away from a branch, CU*Talk gives you convenient access to your Circle FCU accounts.
CU*Talk Telephone Banking
1-855-429-7478
Banking Access When You Need It
Your Accounts Are Only a Phone Call Away
CU*Talk provides an easy way to stay connected to your finances without needing an internet connection or visiting a branch.
Use Telephone Banking to check your account information, move money between eligible accounts, make loan payments, and more.
Check Your Balances
Find out how much money is available in your eligible Circle FCU accounts.
Review Transactions
Verify transaction dates and amounts so you can keep track of your recent account activity.
Check Cleared Checks
Find out whether certain checks have cleared your account.
Transfer Funds
Move money between eligible Circle Federal Credit Union accounts.
Make Loan Payments
Use CU*Talk to make eligible loan payments by telephone.
Check Interest Rates
Access current Circle FCU interest-rate information.
Change Your PIN
Change your telephone-banking PIN when needed.
How CU*Talk Works
Simple Telephone Banking
CU*Talk is designed to provide account access through a telephone-based automated system.
Instead of logging into Online Banking, opening the Mobile App, or traveling to a branch, you can call the CU*Talk number and follow the system's instructions.
Getting Started
1. Call CU*Talk
Dial:
1-855-429-7478
2. Follow the Prompts
Use the automated telephone system to select the service you need.
3. Provide the Requested Information
The system may ask for account information or other identifying information to access your account.
4. Select Your Transaction
Choose the available option you need, such as checking a balance, reviewing transactions, transferring funds, or making a payment.
5. Complete Your Transaction
Follow the prompts until the transaction or account inquiry has been completed.
Common Account Suffixes
Know Which Account You Want to Access
Circle FCU uses account suffixes to identify specific sub-accounts within your membership.
Having the correct suffix available can make telephone banking easier.
| Account Type | Common Suffix |
|---|---|
| Savings | 000 |
| Checking | 013 or 011 |
| HSA | 017 |
| Premier Savings | 002 |
| Vacation Club | 058 |
| Christmas Club | 059 |
| Optimum Savings | 120 |
Telephone Banking Security
Protect Your Account Information
Telephone Banking gives you convenient account access, but it's still important to protect your personal and account information.
Keep Your PIN Private
Never share your telephone-banking PIN with another person.
Use a Trusted Phone
When possible, use a phone you trust when accessing your financial information.
Be Careful in Public
Avoid entering sensitive account information where other people can easily hear or see what you're doing.
Watch for Scams
Circle FCU will not ask you to provide sensitive information through suspicious or unexpected communications.
If you believe your account information has been compromised, contact Circle Federal Credit Union promptly.
